In today's progressive, communications - aware agencies, an essential
aspect of any software deployment is the ability to provider interfaces to the surrounding environment.  Whether the requirement is to receive and process 911 call data from a phone system or provide case information in response to a mobile laptop inquiry (through a Mobile Gateway data routing system), the ability to provide reliable, effective direct external interfaces to and from all installed products and their data is essential.

When multiple products from the InMotion™ product suite are purchased they will come with standard inter-operability interfaces, provided at no charge.  In addition, several other interfaces are available should an agency chose to implement them.  These can be both product specific, accessed enterprise-wide through all applications or provide specific data exchange functionality in order to integrate to third party hosts / systems.  All interfaces are server based and maintained by the InMotion™ Interface Manager and it's associated Control Panel.

The nature of interfaces dictate that they run in the background, unattended, the users oblivious to their presence (until they do not work!).  The nature of communications, however, is that things will go wrong (e.g. a connection to a remote host can be lost, a required/connected system can be rebooted etc.).  The Product Interface Modules though will not fail.  This is because of the Interface Manager - this is a proactive monitoring tool that is in constant communication with all the installed interfaces, if any one has a major problem it is immediately reset, if the problem continues then the appropriate person is automatically contacted.

Standard interfaces available include a DB Monitor, Mobile Client Interface, Mobile Radio Interface, 911, Data Exchange (Import/Export), Replication plus interfaces for TDD, Paging, External Email Gateway, and others.

One of the most powerful interface is the Data Exchange utility.  This is actually a framework of tools and configuration tables that allow any data to be exported and/or imported between the InMotion™ products and any third party product(s).  This interface module ensures reliable interaction and an openness/willingness to participate in the wider enterprise environment.

This is just a sample of the many interfaces available as part of the InMotion™ implementation. MobileTec was founded on it's strength in the Public Safety Industry and it has brought this expertise to the traditional insular hosted based Information Management Systems product arena with great success.
 

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Data Communications,Field Reporting,Message Switch,Jail,Booking System,Mobile Data,CAD,RMS,Report Writer,JMS,Mapping,Law
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